The title of this blog says it all… “No Way” you say? We receive the occasional call from a homeowner or business owner asking whether or not a particular window film dealer is a genuine “authorized” Hüper Optik dealer. Sadly, from time to time it turns out that “no” the company in question is not an authorized Hüper Optik dealer. “But they are telling me that this is Hüper Optik window film…” exclaims the concerned consumer.

It is commendable to see that consumers are not only educating themselves before making purchasing decisions, but they also have to be more and more proactive in verifying that what they are buying is the genuine article. Unlike an automobile that has easily identifiable logos and design features that verify authenticity, window film with its lack of identifiers, can be easily “changed out” and replaced by a cheaper brand leaving a person vulnerable to the classic “bait-n-switch.” How then can you verify whether or not you are actually getting the very thing that you are paying for?

Hüper Optik sells and warranties its films only through “authorized” Hüper Optik dealers for resale to the general public. A non-Hüper Optik dealer will not be able to provide a warranty for any Hüper Optik products. Some protective checks and balances have been put into place so that consumers can verify that they are in fact getting the authentic product.

First, there is the Hüper Optik box that is clearly marked with the Hüper Optik logo and product identification label. All Hüper Optik window films are packaged in boxes with the Hüper Optik brand logo. An unmarked box would be a “red flag” and you should definitely start asking for more validation if you see installers working out of unmarked boxes.

Second and most significant is Hüper Optik’s change to an “online warranty registration.” This state of the art system not only keeps us up to date with times technologically speaking, but it also makes it very difficult if not impossible for a “non-authorized” Hüper Optik dealer to produce a warranty. Make sure that your authorized Hüper Optik dealer provides you with a Hüper Optik Warranty Activation Card that contains all of the necessary information to activate your window film warranty online. As of July 1, 2010 Hüper Optik will not accept paper warranties that can be easily circulated and duplicated and this will solidify consumer protection through the warranty system. If a dealer cannot produce an online warranty registration card, you have yet another red flag and should phone Hüper Optik to verify that the company you have hired is a in fact a Hüper Optik dealer.

Hüper Optik's Warranty Activation Card

With the availability of low quality films, it is inevitable that unscrupulous companies will attempt to rip off consumers by pulling the bait-n-switch. We are happy to be able to have in place a system that can protect consumers and equally pleased to provide these practical steps that will help you verify the you are receiving what you payed for. If you ever have any questions or concerns about a Hüper Optik dealer, please feel free to contact Hüper Optik at 888-296-3456 and someone will be happy to assist you.

-by Rob Oranges